Home >>2.13 MP Low Light USB Camera >> FAQ
 

  Frequently asked Questions (FAQ)
 
1. Host/OS requirements
 
  1.1 Why do I need USB Y-cable? Why can't I use normal USB cable?
  1.2 Will this camera work with Raspberry Pi kit?
  1.3 Will this camera work with iMX6 or iMX8kit?
  1.4 Will this camera work with mobile phones (Android smart phone)?
  1.5 Do you have Android OS support for Hyperyon®?
  1.6 Does the Hyperyon® camera work iPhone or iPad?
  1.7 I have a USB 1.1 host. Will this camera work on that?
  1.8 I have USB FS Hub. Will this camera work on that?
2. Customization request
 
  2.1 The PCB dimensions doesn't match the ones I am looking for. Can I get the PCB size customized to my dimension requirement?
  2.2 Can I have more GPIOs on the board?
  2.3 I want H.265 encoded video from Hyperyon®. Is this possible?
  2.4 I want to use this camera in both visible light in day time and NIR mode in night time. How can I do that?
  2.5 What are the two non-populated connectors on the Hyperyon®?
  2.6 I want to use different connector for USB2.0 interface of Hyperyon®. This is not a standard USB connector, but it is a header. Can you customize the Hyperyon® with the header that I suggest?
  2.7 Does Hyperyon® camera support wireless streaming instead of USB 2.0 interface?
  2.8 Does Hyperyon® camera support on board storage for video recording?
  2.9 Can I control the frame rate on this camera?
  2.10 I need Hyperyon® with a different lens to meet my viewing angle (field of view) requirements. Is this possible?
  2.11 How do I support LED flash on Hyperyon®?
  2.12 Do I need to perform calibration to use different lens?
3. Software support
 
  3.1 Do you provide source code for application?
  3.2 I am not able to view the available HDR, De-Noise, Bit rate control for H264, Q-Factor control for MJPEG, and so on, in my e-CAMView application. How to resolve this issue?
4. Audio and GPIO
 
  4.1 What is the logic levels for the input and output pins of the GPIO header?
  4.2 Can I use the GPIO to externally trigger still capture?
5. Camera parameters
 
  5.1 Can I use the Hyperyon® camera in NIR mode? Does the sensor have good NIR performance?
  5.2 Why do we need heat sink on Hyperyon®?
  5.3 What is the maximum length of the cable (micro-coaxial) between sensor and USB board?
  5.4 Can we get micro-coaxial cables of different length for Hyperyon®?
  5.5 Can I get the mechanical 2D and 3D files of the Hyperyon® PCB?
  5.6 Does Hyperyon® camera compliance with FCC?
  5.7 Is the ROI window capture possible?
6. Lens
 
  6.1 What is the working distance of default lens supplied with Hyperyon®?
  6.2 Will Hyperyon® be available with Auto focus support?
  6.3 Is there any tool available to fix the correct focus of the Fixed focus lens?
7. Miscellaneous
 
  7.1 Do you have USB3.0 version of Hyperyon®?
  7.2 I want to get 1080p uncompressed video at 60 fps from Hyperyon®. How can I achieve this?
  7.3 I am not getting the same low light performance as you show in your demo videos, what could be the issue?
  7.4 Is the fish eye lens/distortion correction available in the camera?
  7.5 What are the warranty terms of the Hyperyon®?
   
 
 1. Host/OS requirements
  
1.1 Why do I need USB Y-cable? Why can't I use normal USB cable?
 
The peak power consumption of Hyperyon® is ~600mA which is higher than USB 2.0 standard. That's why we need USB Y-cable. However, nowadays, most of the Computers/Laptops are with USB3.0 host ports which can supply 900mA power. So, for practical applications, USB Y-cable will not be needed, and regular USB cables will be enough. Please check your USB host power supply capability and determine the cable.
 
1.2 Will this camera work with Raspberry Pi kit?
 
We will test and update you. Please watch this FAQ for updates.
 
1.3 Will this camera work with iMX6 or iMX8kit?
 
Yes, this camera can work with iMX6. It is tested with our iMX6 - ANKAA development kit. Please watch this FAQ for iMX8 updates.
 
1.4 Will this camera work with mobile phones (Android smart phone)?
 
Yes, Hyperyon® can be connected to Android smart phone. e-con Systems will support for Webeecam SDK in upcoming release (R2).
 
1.5 Do you have Android OS support for Hyperyon®?
 
Hyperyon® can be connected to Android OS. e-con Systems will support for Webeecam SDK in upcoming release (R2).
 
1.6 Does the Hyperyon® camera work iPhone or iPad?
 
Currently support is available for Android, support for iPhone or iPAD might be considered in future.
 
1.7 I have a USB 1.1 host. Will this camera work on that?
 
Currently support is available for USB2.0 and above.
 
1.8 I have USB FS Hub. Will this camera work on that?
 
Currently support is available for USB2.0 High speed Host and Hub ports.
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 2. Customization request
  
2.1 The PCB dimensions doesn't match the ones I am looking for. Can I get the PCB size customized to my dimension requirement?
 
Yes, this can be done. In fact, e-con specializes in these types of customizations. For more information on USB Camera board customization, please contact sales@e-consystems.com. The hardware and firmware customization require some minimum order quantity to fulfill the customization.
 
2.2 Can I have more GPIOs on the board?
 
Yes, it is possible with hardware and firmware customization.
 
2.3 I want H.265 encoded video from Hyperyon®. Is this possible?
 
Yes, with Firmware and Hardware customization it is possible to get H.265 encoded video from Hyperyon® but not through USB UVC. Please contact sales@e-consystems.com for further details.
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2.4 I want to use this camera in both visible light in day time and NIR mode in night time. How can I do that?
 
The Hyperyon® has been fine-tuned for achieving excellent image quality under various lighting conditions including near darkness from IMX290 SONY STARVIS sensor with combination of Socionext ISP. The ISP advanced features like DOL-WDR and 3DNR functionalities brings out best in quality image in both day and night time and makes the Hyperyon is an ideal camera for 24/7 colour surveillance without IR light. So it is not really required to consider NIR mode in the night time since the Hyperyon produces best-in-class images in nearly absolute darkness conditions of 0.002Lux. If you are looking for NIR performance for any other use cases, please contact sales@e-consystems.com along with your requirements.
 
2.5 What are the two non-populated connectors on the Hyperyon®?
 
The two non-populated connectors are expansion connectors. These connectors contain several GPIO signals, SD MMC signals can be used for SD card or SDIO Wifi modules. Also, it will contain RGMI signals for Ethernet. This will be used for product customization. If you want to record the video in SD card or plan to use GigE interface instead of USB, please contact sales@e-consystems.com with your requirements for customization.
 
2.6 I want to use different connector for USB2.0 interface of Hyperyon®. This is not a standard USB connector, but it is a header. Can you customize the Hyperyon with the header that I suggest?
 
Yes, it is possible with the customization. Please contact sales@e-consystems.com along with your requirements.
 
2.7 Does Hyperyon® camera support wireless streaming instead of USB 2.0 interface?
 
Currently Hyperyon® supports USB 2.0 interface. It is possible to add Wifi module in expansion connector and support Wireless streaming with Hardware and firmware customization. These types of customization require some minimum order quantity to fulfill the customization. Please contact sales@e-consystems.com along with your requirements.
 
2.8 Does Hyperyon® camera support on board storage for video recording?
 
It is possible with Hardware and Software customization, e-con Systems can add SD card/eMMC as storage device through expansion connector and support on board storage. These types of customization require some minimum order quantity to fulfill the customization. Please contact sales@e-consystems.com along with your requirements.
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2.9 Can I control the frame rate on this camera?
 
Currently e-con Systems have provided 30 fps and 60 fps mode in compressed H.264 and MJPEG format. With Firmware customization, it is possible to provide custom frame rate according to your requirement. Please contact sales@e-consystems.com with your requirements for customization.
 
 
2.10 I need Hyperyon® with a different lens to meet my viewing angle (field of view) requirements. Is this possible?
 
Yes, e-con Systems will help to identify the suitable lens for your requirement. The Lens change requires calibration effort in firmware. This involves Non-recurring engineering (NRE) which refers to the one-time cost to research, design, develop and test a new lens or product enhancement. For more information, please contact sales@e-consystems.com.
 
2.11 How do I support LED flash on Hyperyon®?
 
Yes, it is possible to provide LED (ON/OFF) torch mode through Hardware and firmware customization. For customization, please contact sales@e-consystems.com.
 
2.12 Do I need to perform calibration to use different lens?
 
Yes. Please refer question 2.10.
 
 3. Software support
  
3.1 Do you provide source code for application?
 
For Linux, e-con Systems provides open source UVC Linux camera software application - QtCAM. It is a free with GPL license terms. For Windows, source code is provided with NRE and on NDA terms. For more information, please contact sales@e-consystems.com
 
3.2 I am not able to view the available HDR, De-Noise, Bit rate control for H264, Q-Factor control for MJPEG, and so on, in my e-CAMView application. How to resolve this issue?
 
Please make sure to use the latest e-CAMView application whose version is 1.0.65.9.
 
 4. Audio and GPIO
  
4.1 What is the logic levels for the input and output pins of the GPIO header?
 
Please refer to the Datasheet for more details.
 
4.2 Can I use the GPIO to externally trigger still capture?
 
Yes, it is possible. The development is in progress, Please watch this FAQ for updates.
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 5. Camera parameters
  
5.1 Can I use the Hyperyon® camera in NIR mode? Does the sensor have good NIR performance?
 
Yes. Please refer question 2.4.
 
5.2 Why do we need heat sink on Hyperyon®?
 
Hyperyon® targeted to operate in the -30 to 70deg Celsius ambient temperature range. The ISP and USB controller gets warm when performing the image processing. So, it is recommended to use Hyperyon® with Heat sink. But based on the use case and mechanical design, the customer can decide the heat sink requirement.
 
5.3 What is the maximum length of the cable (micro-coaxial) between sensor and USB board?
 
By default, e-con Systems will supply 10cm cable to connect module board with Hyperyon® base board. e-con Systems have tested up to 1meter micro-coaxial cable.
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5.4 Can we get micro-coaxial cables of different length for Hyperyon®?
 
Yes, it is possible to support micro-coaxial cable of different lengths as per your requirement with customization.
 
5.5 Can I get the mechanical 2D and 3D files of the Hyperyon® PCB?
 
Yes, you can download the files from Developer Resources website.
 
5.6 Does Hyperyon® camera compliance with FCC?
 
Yes, Hyperyon® tested for FCC - Radiated emission
 
5.7 Is the ROI window capture possible?
 
e-con Systems have provided Zoom, Pan, and Tilt control. With these controls, particular ROI can be obtained, and it streams to record with this ROI.
 
 6. Lens
  
6.1 What is the working distance of default lens supplied with Hyperyon®?
 
The minimum working distance of the camera is 10cm, and the maximum distance is infinity.
 
6.2 Will Hyperyon® be available with Auto focus support?
 
Hyperyon® shall be available with fixed focus.
 
6.3 Is there any tool available to fix the correct focus of the Fixed focus lens?
 
User need to use the focus chart and adjust the lens position manually.
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 7. Miscellaneous
  
7.1 Do you have USB3.0 version of Hyperyon®?
 
Hyperyon® shall support USB2.0. Hyperyon® supports H.264 compression and MJPEG compression at 1080p resolution. For H.264/MJPEG compressed video, the USB2.0 bandwidth is sufficient.
 
7.2 I want to get 1080p uncompressed video at 60 fps from Hyperyon®. How can I achieve this?
 
It is possible to achieve 6FPS in uncompressed format in 1080p resolution. In H.264 and MJPEG, we can achieve 60FPS in 1080p resolution. For uncompressed 1080p60 video, e-con Systems has See3CAM_CU30, See3CAM_CU55 and See3CAM_CU135 cameras.
 
7.3 I am not getting the same low light performance as you show in your demo videos, what could be the issue?
 
Make sure that the auto exposure is enabled in the settings. Improper exposure and gain settings will cause image quality issue in low light environment.
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7.4 Is the fish eye lens/distortion correction available in the camera?
 
Lens distortion correction is available in horizontal FOV.
 
7.5 What are the warranty terms of the Hyperyon®?
 
For warranty, please refer to this Warranty page.