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  Frequently asked Questions (FAQ)

 
1. See3CAM_160 - FAQ
 
  1.1 What is Zero shutter lag (ZSL)?
  1.2 Do See3CAM_160 supports ZSL feature?
  1.3 What are all the resolutions See3CAM_160 support ZSL still capture?
  1.4 What is the minimum distance that the See3CAM_160 could focus?
  1.5 I am unable to access the UVC Extension menu for the USB camera through the e-CAMView application.
  1.6 Can I get access to ISP registers?
  1.7 Can I get access to image sensor registers?
  1.8 The frame rate is not consistent in MJPEG format. Can I fix it?
  1.9 I can view frame corruption while streaming. Can this be avoided?
  1.10 What sort of support does e-con Systems™ provide along with the camera?
  1.11 Is there any software available with the camera?
  1.12 What are the supported OSes?
  1.13 The camera is not suitable for my requirements. Can I return the camera?
  1.14 The camera is getting very hot. Is it suitable for usage?
   
 
 1. See3CAM_160 - FAQ
  
1.1 What is Zero shutter lag (ZSL)?
 
Shutter lag is the delay between the movement at which the still capture is triggered and when the still is captured. Zero shutter lag feature indicates that the shutter lag is very minimal.
 
1.2 Do See3CAM_160 supports ZSL feature?
 
Yes, See3CAM_160 supports ZSL feature, the shutter lag at See3CAM_160 is very minimal ranges from 10ms to 120ms.
 
1.3 What are all the resolutions See3CAM_160 support ZSL still capture?
 
See3CAM_160 supports still capture only at 16MP resolution in both format at USB 3.1 Gen 1 and in MJPEG format at USB 2.0. User can take 16 MP still capture from any supported resolution with ZSL feature.
 
1.4 What is the minimum distance that the See3CAM_160 could focus?
 
The minimum focus distance is 100mm.
 
1.5 I am unable to access the UVC Extension menu for the USB camera through the e-CAMView application.
 
You might be using an old version of the e-CAMView application. Please download the latest version from the Developer Resources website.
 
1.6 Can I get access to ISP registers?
 
No. The option is not available by default but will be provided on case-to-case basis with firmware customization.
 
1.7 Can I get access to image sensor registers?
 
No. The sensor registers are directly controlled by the ISP.
 
1.8 The frame rate is not consistent in MJPEG format. Can I fix it?
 
Yes, but the frame rate may still get reduced due to the scene details or the frame size which in turn affects the rendering capability from PC to PC. Performance improvement can be seen based on graphic card or display adapter capability. To increase the frame rates, you can decrease Q-Factor or increase De-Noise option in Extension Control menu since both decreases the frame size and hence improves the frame rates.
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1.9 I can view frame corruption while streaming. Can this be avoided?
 
Yes, this is due to bandwidth limitation in USB host. This may occur when multiple cameras are connected to single USB host or in USB hosts of less powerful embedded boards. You can visit the blog https://www.e-consystems.com/blog/camera/usb-3-0-maximum-bandwidth-utilization-for-see3cams-using-pcie-expansion-cards for more information on USB practical bandwidths.
 
1.10 What sort of support does e-con Systems™ provide along with the camera?
 
e-con Systems™ will provide the basic support on the evaluation for all the customers who have purchased the camera. e-con Systems™ will provide the hardware/software/firmware customization of the kit based on your requirements. e-con Systems™ will also manufacture your custom cameras and will be supplied.
 
1.11 Is there any software available with the camera?
 
Yes, e-con Systems™ provide the e-CAMView for Windows and QtCAM for Linux sample application demonstrating the capabilities of this camera.
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1.12 What are the supported OSes?
 
The supported OSes are Windows 8.1 and 10, and Linux Ubuntu 14.04, 16.04 and 18.04 (64-bit).
 
1.13 The camera is not suitable for my requirements. Can I return the camera?
 
No, the kit is non-returnable and non-refundable. However, the kit is under warranty and e-con Systems™ will replace for any failed kit under warranty terms.
 
1.14 The camera is getting very hot. Is it suitable for usage?
 
Yes, but the camera module needs an external heat sink to dissipate the heat for prolonged usage.