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  Frequently asked Questions (FAQ)

 
1. FAQ - See3CAM_20CUG
 
  1.1 What is See3CAM_20CUG?
  1.2 Will this device support trigger mode?
  1.3 Can I get access to ISP registers?
  1.4 Can I get access to image sensor registers?
  1.5 I can view frame corruption while streaming. Can this be avoided?
  1.6 What sort of support does e-con Systems provides along with the camera?
  1.7 Is there any software available with the camera?
  1.8 What are the supported OSes?
  1.9 The camera is not suitable to my requirements. Can I return the camera?
  1.10 The camera is getting very hot. Is it suitable for usage?
  1.11 I would like to use a different lens. What is the NRE charge?
  1.12 What is the lens used in this camera?
  1.13 What is the minimum distance the lens could focus?
   
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 1. See3CAM_20CUG - FAQ
  
1.1 What is See3CAM_20CUG?
 
See3CAM_20CUG is a 2 MP, monochrome, UVC compliant, USB 3.1 Gen 1 camera with the S-mount (also known as M12 board lens) lens holder. It is a single board solution containing the camera sensor module board with 1/2.9" OV2311 CMOS image sensor from OmniVision and the USB 3.1 Gen 1 interface board.
 
1.2 Will this device support trigger mode?
 
See3CAM_20CUG will be available in two variants, which are See3CAM_20CUG without enclosure (See3CAM_20CUG_MHL_TC) and with enclosure (See3CAM_20CUG_MHL_TC_BX). See3CAM_20CUG without enclosure will support trigger mode where else See3CAM_20CUG with enclosure will not support trigger mode.
 
1.3 Can I get access to ISP registers?
 
No. The option is not available by default but will be provided on case to case basis with firmware customization.
 
1.4 Can I get access to image sensor registers?
 
No. The sensor registers are directly controlled by the ISP.
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1.5 I can view frame corruption while streaming. Can this be avoided?
 
Yes, this is due to bandwidth limitation in USB host. This may occur when multiple cameras are connected to a single USB host or USB hosts of less powerful embedded boards. Visit the blog www.e-consystems.com/blog/camera/?p=1720 for more information on USB practical bandwidths.
 
1.6 What sort of support does e-con Systems provides along with the camera?
 
e-con Systems will provide the basic support on the evaluation for all the customers who have purchased the camera. The hardware/software/firmware customization of the kit will be provided by e-con Systems based on your requirements. e-con Systems will also manufacture your custom cameras and will be supplied.
 
1.7 Is there any software available with the camera?
 
Yes, we provide the e-CAMView for Windows and QtCAM for Linux sample application demonstrating the capabilities of this camera.
 
1.8 What are the supported OSes?
 
The supported OSes are Windows 8.1 and 10 and Linux Ubuntu 14.04, 16.04 and 18.04
 
1.9 The camera is not suitable to my requirements. Can I return the camera?
 
No. The kit is non-returnable and non-refundable. However, the kit is under warranty and e-con Systems will replace for any failed kit under warranty terms.
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1.10 The camera is getting very hot. Is it suitable for usage?
 
Yes, but the camera module needs an external heat sink to dissipate the heat for prolonged usage.
 
1.11 . I would like to use a different lens. What is the NRE charge?
 
If your application requires fixed focus custom lens, contact sales@e-consystems.com. The Non-recurring engineering (NRE) refers to the one-time cost to research, design, develop and test a new product or product enhancement.
 
1.12 What is the lens used in this camera?
 
The lens used in the camera is S-mount (M12) with a focal length of 4.3 mm and a diagonal FOV of 71.6°.
 
1.13 What is the minimum distance the lens could focus?
 
The minimum working distance (distance between the camera and the object) of the camera is 10 cm.
 
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