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  Frequently asked Questions (FAQ)

 
1. FAQ - STURDeCAM20_CUXVR
 
  1.1 Does STURDeCAM20_CUXVR camera work with any coaxial GMSL cable available in the market?
  1.2 Can I boot the Jetson™ TX2/Xavier™ development kit directly from the SD card shipped with the product?
  1.3 Does STURDeCAM20_CUXVR camera support NVIDIA® TX2i?
  1.4 Does STURDeCAM20_CUXVR camera support OpenCV?
  1.5 How can I get the updated package?
  1.6 How to remove the coaxial cable from FAKRA plug?
  1.7 What are all the Host platforms supported to use STURDeCAM20_CUXVR?
  1.8 What is the maximum coaxial cable (GMSL cable) length supported in STUR-DeCAM20_CUXVR to interface with Host processor?
  1.9 Can I get the mechanical 3D files of the STURDeCAM20?
  1.10 Does STURDeCAM20 module compliance with FCC?
  1.11 What is the shutter type on the sensor?
  1.12 Where can I get the datasheet of the lens?
  1.13 Can I have different lens option?
  1.14 Is the ecam_tk1_guvcview sample application compatible to all the L4T version?
  1.15 Why I am not getting 30 fps in synchronous mode, when running the emulticam applica-tion?
  1.16 What are the conditions need to be followed when writing own application to get synchro-nized frames from all the cameras?
  1.17 What is the power estimation of STURDeCAM20?
  1.18 Can I encode and save or network stream 1080p 30 FPS synchronous video?
  1.19 Is the GMSL coaxial cable IP67 certified? Can I use alternate GMSL coaxial cable?
  1.20 Does STURDeCAM20 support IP68 / IP69K?
  1.21 What is IP67 rating?
  1.22 Can I use STURDeCAM20 as underwater camera?
  1.23 What are all the other platform or carrier board to which this camera can be connected?
  1.24 What are all the mounting option available for STURDeCAM20?
  1.25 I have purchased the product and it arrives today. But how could I get the software and all the necessary documents to access this camera?
  1.26 I am unable to login using the Developer Resources website login credentials?
  1.27 Where could I get the latest firmware for the camera that I have purchased from e-con Systems?
  1.28 While attempting to download documents from e-con Systems website, a particular download link is not working.
  1.29 I am unable to register in e-con Systems website with my personal email ID since it is asking to enter corporate ID for registration.
  1.30 I tried to register with my corporate email ID while downloading the documents but failed.
  1.31 I am unable to register with my corporate email ID by following the Register link.
  1.32 What are the warranty terms of the STURDeCAM20_CUXVR?
   
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 1. STURDeCAM20_CUXVR - FAQ
  
1.1 Does STURDeCAM20_CUXVR camera work with any coaxial GMSL cable available in the market?
 
Currently, e-con Systems provide a very flexible and robust 3m/15m coaxial GMSL cable along with this kit. For more lengths and customizations, please write to camerasolutions@e-consystems.com with your requirement.
 
1.2 Can I boot the Jetson™ TX2/Xavier™ development kit directly from the SD card shipped with the product?
 
The SD card shipped with the product is not bootable SD Card. The release package will be available in .tar.gz format.
 
1.3 Does STURDeCAM20_CUXVR camera support NVIDIA® TX2i?
 
Currently, this camera supports NVIDIA® TX2 only. For customization, please write to camerasolutions@e-consystems.com with your requirement.
 
1.4 Does STURDeCAM20_CUXVR camera support OpenCV?
 
STURDeCAM20_CUXVR works using V4L2 APIs and is V4L2 compliant. So, any V4L2 based application can be used to access this camera. OpenCV is also compatible since it uses V4L2 to access the camera.
 
Please refer to Accessing Cameras in opencv with High Performance for detailed information about OpenCV support in e-con Systems cameras.
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1.5 How can I get the updated package?
 
Please login to the Developer Resources website and download the latest release package.
 
1.6 How to remove the coaxial cable from FAKRA plug?
 
Care need to be taken while removing the coaxial cable from the PCB. The FAKRA jack on coaxial cable locks with mechanical key of the FAKRA plug on board. The lock between plug and jack needs to be released, to remove the cable. On pressing the jack at the specified location, the knob lifts and the cable can be removed. The following figure shows the stag-es of removing FAKRA jack (coaxial cable) from PCB.
 
FAKRA plug connect from PCB
 
1.7 What are all the Host platforms supported to use STURDeCAM20_CUXVR?
 
STURDeCAM20_CUXVR supports NVIDIA® Jetson Xavier™ and TX2 platforms.
 
1.8 What is the maximum coaxial cable (GMSL cable) length supported in STUR-DeCAM20_CUXVR to interface with Host processor?
 
Currently we support 15m cable. Please contact sales@e-consystems.com with your cus-tomization requirements.
 
1.9 Can I get the mechanical 3D files of the STURDeCAM20?
 
Yes, mechanical 3D files available in the release package documents. Also, you can download the same from our Developer Resources website.
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1.10 Does STURDeCAM20 module compliance with FCC?
 
Yes, STURDeCAM20 module is FCC compliance.
 
1.11 What is the shutter type on the sensor?
 
The sensor is electronic rolling shutter sensor.
 
1.12 Where can I get the datasheet of the lens?
 
Yes, lens datasheet available in the release package documents. Also you can download the same from our Developer Resources website.
 
1.13 Can I have different lens option?
 
The lenses are chosen after considering various parameters including IP67 rating. Please contact sales@e-consystems.com with your customization requirements.
 
1.14 Is the ecam_tk1_guvcview sample application compatible to all the L4T version?
 
No, the application is tested and verified in specified L4T version. The steps mentioned in this document is not compatible to all the L4T/Jetpack™ version. Please refer to the STUR-DeCAM20_CUXVR_Release_Notes.pdf for the compatible Linux Distribution version (L4T version).
 
1.15 Why I am not getting 30 fps in synchronous mode, when running the emulticam applica-tion?
 
Please make sure that you are using HD+, FHD or 4K display monitors. Due to resizing issue, the desired frame rate may not be achieved in smaller resolution monitors.
 
1.16 What are the conditions need to be followed when writing own application to get synchro-nized frames from all the cameras?
 
You must make sure the following points when writing own application to get syn-chronized frames from all the cameras:
  • Run the following v4l2-ctl command from the package v4l-utils to set the cameras in Slave Mode.
    $ v4l2-ctl -d /dev/videoX -c frame_sync_mode=1
    Where <X> denotes the camera node. These commands should be executed for all the available camera nodes.
  • If same exposure is set to all cameras, the frames will be in sync and readout timestamp will be same as long as exposure value is maintained below the frame time.
  • For scenarios where it is needed to set different exposure to different cameras, the readout timestamp may vary between cameras, but frames will be in sync as long as the exposure value is maintained below frame time.
 
1.17 What is the power estimation of STURDeCAM20?
 
The following table lists the power consumption details of all resolution.
 
S. No Resolution Frame Rate SOLO DUAL TRIPLE QUAD PENT HEX
1 640 x 480 60 fps 1.884W 3.996W 6.012W 8.016W 10.128W 12.228W
2 960 x 540 58 fps 1.944W 4.128W 6.204W 8.292W 10.464W 12.624W
3 1280 x 720 45 fps 2.052W 4.344W 6.492W 8.664W 10.956W 13.200W
4 1280 x 960 34 fps 2.100W 4.541W 6.795W 8.962W 11.358W 13.900W
5 1920 x 1080 30 fps 2.196W 4.668W 6.996W 9.360W 11.832W 14.232W
 
For more details, you can refer STURDeCAM20_CUXVR datasheet.
 
1.18 Can I encode and save or network stream 1080p 30 FPS synchronous video?
 
Yes, it is possible to encode and save 1080p 30fps synchronous video. For more details, you can refer e-multicam user manual.
 
1.19 Is the GMSL coaxial cable IP67 certified? Can I use alternate GMSL coaxial cable?
 
Yes, the cable that is shipped along with the product is IP67 certified cable. You can choose other coaxial cable, but that may violate IP67 nature of module.
 
1.20 Does STURDeCAM20 support IP68 / IP69K?
 
Currently, this camera supports IP67 only. For IP68/ IP69K, please write to camerasolutions@e-consystems.com.
 
1.21 What is IP67 rating?
 
The IP Code, or Ingress Protection Code, IEC standard 60529, sometimes interpreted as In-ternational Protection Code, classifies and rates the degree of protection provided by mechanical casings and electrical enclosures against intrusion, dust, accidental contact, and water. It has two code letters, first characteristic numeral denotes Solid particle protection and Second digit denotes Liquid ingress protection.

Digit Effective Against Details/Description
6 Dust-tight No ingress of dust; complete protection against contact (dust-tight). A vacuum must be applied.
Test duration of up to 8 hours based on airflow.
7 Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 meter (3 ft 3 in) of submersion). Test duration: 30 minutes.
Tested with the lowest point of the enclosure 1,000 mm (39 in) below the surface of the water, or the highest point 150 mm (5.9 in) below the surface, whichever is deeper.
 
1.22 Can I use STURDeCAM20 as underwater camera?
 
IP67 rating is not intended to be used as underwater solution, that rating is applicable for water ingress up to 1m for 30m. For further requirements, please write to camerasolutions@e-consystems.com.
 
1.23 What are all the other platform or carrier board to which this camera can be connected?
 
This camera can be connected to ConnectTech Rogue Carrier board and ConnectTech RudiNX board. Please write to camerasolutions@e-consystems.com for further details and release package.
 
1.24 What are all the mounting option available for STURDeCAM20?
 
STURDeCAM20 is environment and user-friendly camera which can be easily mounted for indoor and outdoor applications. STURDeCAM20 can be fixed directly to wall or it can be mounted to metal surface using magnetic base using the mounting bracket accessory provided by e-con Systems.
 
The STURDeCAM20 contains M2 and M3 holes on the outer surface. These holes on each side can be used for mounting the STURDeCAM20. As per the required mounting position and camera orientation, you can use the holes in STURDeCAM20 for fixing.
 
For further details, refer STURDeCAM20 mounting procedure document from release package or you can download the same from our Developer Resources website.
 
1.25 I have purchased the product and it arrives today. But how could I get the software and all the necessary documents to access this camera?
 
Once you receive the product, our operations team will send you the confirmation email with the developer website login credentials.
 
1.26 I am unable to login using the Developer Resources website login credentials.
 
The login credentials might be expired. Please write to techsupport@e-consystems.com with your requirement in detail to get immediate support.
 
1.27 Where could I get the latest firmware for the camera that I have purchased from e-con Systems?
 
Please download the latest firmware from the Developer Resources website login creden-tials.
 
1.28 While attempting to download documents from e-con Systems website, a particular download link is not working?
 
Please write to techsupport@e-consystems.com with your requirement in detail to get immediate support.
 
1.29 I am unable to register in e-con Systems website with my personal email ID since it is asking to enter corporate ID for registration?
 
Yes, you are requested to register with a valid corporate email ID. e-con Systems will not spam you. e-con Systems will save your corporate email ID in database to allow you to download any documents in e-con Systems website.
 
1.30 I tried to register with my corporate email ID while downloading the documents but failed?
 
You are requested to register again using the following link Register. After this, if you still face the same issue then please write to techsupport@e-consystems.com with your requirement in detail to get immediate support.
 
1.31 I am unable to register with my corporate email ID by following the https://www.e-consystems.com/auth/Account/Register link.
 
Please write to sales@e-consystems.com with your requirement in detail to get immedi-ate support.
 
1.32 What are the warranty terms of the STURDeCAM20_CUXVR?
 
For warranty, please click warranty page.
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